“I would like to add that it’s such a pleasure doing business with True North. I’ve been approached by many other hotel suppliers over the past few years, but what keeps me loyal to True North, aside from your great products, is the customer service. It is top notch!”

“True North’s entire team is a pleasure to work with. They offer an excellent available quality product. During the pandemic and ongoing supply chain issues, the team has supported our hotel portfolio with minimal backorder and quick delivery. I would recommend them without hesitation.”

“I’ve had a great experience with True North so far! The customer service is excellent, and efficient! They have a wide variety of products available for the hospitality industry, and the delivery is very quick! I would recommend True North to any hotels!

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“With their wide array of hotel supplies, the selection at True North is incredible. The next day delivery, personalized customer service and competitive pricing I receive make True North an easy choice for all of my operating supplies.”

“I had a great experience with my first order! Your customer service is excellent. The product I ordered came in, and is as good as promised. Shipping time was super quick. I love that it is a Canadian company, with real life people answering phones and emails.

I will definitely order from True North Distributors again!”

“The ordering, pricing, delivery and quality were perfect. I could not have asked for better. I am only a small Inn and don’t order new linens often. I have however, spoken to a number of my neighbours and we will be pooling together for another order sometime in the early new year, depending on how busy our season is.

Thank you again for your assistance. Ordering blind with a new company is very scary. Over the past 12 years we have come across some very bad products, and less than reputable companies. It’s nice to finally have one I can count on. ”

“Hi Joanne, I would love to order three if it is not too late to add it to our order. Thanks so much. It is always wonderful doing business with you. I have been at the Inn for 25 years, and I think that is how long we have been placing orders with you! Have a great day.”

“I hope this email finds you well. We are thrilled to inform you that the sample products you sent to us have arrived and left a significant impression on our team. We were truly impressed with the quality and design of the items, and we are eager to move forward with an order.

Your attention to detail and commitment to delivering top-notch products were evident in the samples we received. We believe that your products align perfectly with our requirements and will undoubtedly meet the expectations of our customers.

In light of this, we are currently in the process of finalizing our product selection and quantities. We anticipate placing our order within the next few weeks. This will allow us some time to coordinate logistics, review pricing, and ensure that our internal processes are in order to accommodate the upcoming delivery.

As we prepare to place our order, we are excited about the prospect of forging a successful business partnership with your company. We trust that this collaboration will be beneficial for both parties and lead to long-term, mutually satisfying results.

Please do not hesitate to contact us if you have any questions or require further information. We appreciate your prompt response and cooperation throughout this process.

Thank you once again for providing us with the opportunity to sample your products. We eagerly await your response, and we are looking forward to the next steps.”